Satisfaction Guarantee

Satisfaction Guarantee

We’ve thoroughly tested our products and fully stand behind the results they deliver. That’s why we offer a satisfaction guarantee on all products purchased from our webshop.

Your satisfaction is extremely important to us, and we’re committed to delivering the highest quality. If you're not satisfied within 45 days of receiving your products, you can take advantage of our satisfaction guarantee.

How it works:

  1. Achieving the best results isn’t always easy—especially if it’s your first time using self-tanner. That’s why we require that you’ve used the product correctly at least twice, following these usage guidelines:
    1. Moisturize your skin with a lotion or day cream before applying the products, especially on dry areas like elbows, knees, and ankles.
    2. Apply the self-tanner evenly using circular motions.
    3. You must use a tanning mitt when applying the Self-Tanning Mousse.
    4. After applying the mousse, wait 45–60 minutes before getting dressed, and avoid showering or water contact for 5–8 hours to allow the tan to fully develop.
    5. Maintain your tan by using a hydrating lotion regularly and avoiding excessive exfoliation.
  2. If you’re still not seeing satisfactory results, please contact us at info@sunster.dk within 45 days of receiving your order. In your email, include your order number and a short description of your experience with the product.
  3. The product must be returned to us at: Ryhavevej 50a, 8210 Aarhus V
  4. Once received, we’ll refund the product amount from your order.

If you have any questions about our satisfaction guarantee, feel free to reach out to us at support@sunster-tan.com

Contact